Accessibility
At Belsonic we endeavour to provide accessible access for all. Please see below for information regarding our accessibility areas and procedures. If you require any further information, please email accessibility@crbntyp.com
Accessibility Services
Accessible Parking
For Accessible Ticket Holders Only
We are currently putting plans in place for 2026. Accessible ticket holders will be contacted closer to the event date with information.
If you have any other accessible queries please contact us on accessibility@crbntyp.com
Accessible Entrance
There is a dropped curb at the pelican crossing directly to the left as you leave the accessible parking area. This will take you to the dropped curb on the 'Park side' of Ormeau Embankment.
Security will direct you to the Accessible entrance at GATE 1. This is the most direct Gate to the Accessible facilities at Belsonic. When you arrive at GATE 1 your tickets will be scanned, and a member of our team will escort you to the Accessible Platform.
Accessible Facilities
Adjacent to the Accessible Platform are Accessible toilets, there are also changing places located in the Medical Tent and in the Ozone Complex.
We have dedicated and trained staff onsite to help with any needs of our Accessible customers. Simply ask any of the stewards at the Parking Entrance, Gate Entrances, Accessibility Platform, or any of the team from St John's Ambulance for directions or information.
Collection & Departure
For collections, cars will need to be on the Embankment from 10:20pm at the latest as no cars will be permitted to drive on Ormeau Embankment for at least 15 minutes after the show is finished to allow for a safe customer egress.
IMPORTANT: Departure from the Accessible Parking Area is not permitted from 10 mins before scheduled show finish time. This is due to road closures for show egress and only reopens when Event Safety Controller permits the road to reopen.
Need More Information?
For specific accessibility requirements or to discuss your needs, please contact our accessibility team:
Frequently Asked Questions
At Belsonic we endeavour to provide accessible access for all. Please see below for information regarding accessibility. If you require any further information, please email accessibility@crbntyp.com.
Accessible tickets are purchasable via the 'Accessible Tickets' button on the main event page on Ticketmaster. Customers must register for an AAR number through Ticketmaster's Accessible Database here before purchasing any accessible tickets.
An AAR number is a unique identifier that Ticketmaster will issue to those customers who have registered their accessible requirements for the Ticketmaster Accessible Database. BELSONIC cannot accept any medical evidence directly, so those who wish to book accessible tickets or apply for accessible accommodations must have a valid AAR number to proceed. Registration can be done on Ticketmaster's website here.
Unfortunately not. Due to capacity limitations, all accessible ticket holders are limited to one companion ticket, except where there are verified additional care requirements (and bookings have been made to reflect this - we cannot add additional tickets after the fact), to ensure as many accessible customers who require wheelchair/accessible access can attend as possible.
Please check the Ticketmaster event page to see if any suitable accessible tickets are available for sale. Customers must register for Ticketmaster's Accessible Database here before purchasing/requesting an exchange to any accessible tickets.
If so, you can purchase these and then ask Ticketmaster to refund your original booking. Please note, both purchases must be made via the same Ticketmaster account, and the refund must be requested on the same day as the new booking is made via your MyAccount.
Unfortunately not, no folding or collapsible chairs are permitted in standing/general admission areas for health and safety reasons. If you do arrive with personal chairs, security will unfortunately have to refuse you entry with them, and you would either need to dispose of them (which nobody wants) or drop them home and then return again to the venue.
Ticketmaster's Accessible team may be able to facilitate an exchange to accessible tickets, subject to availability. If there is no capacity to offer an exchange, the option of listing your unsuitable tickets for resale may be available to you - please check your Ticketmaster MyAccount.