Accessibility
At Belsonic we endeavour to provide accessible access for all. Please see below for information regarding our accessibility areas and procedures. If you require any further information, please email accessibility@belsonic.com
Accessibility Services
Accessible Parking
For Accessible Ticket Holders Only
We are currently putting plans in place for 2026. Accessible ticket holders will be contacted closer to the event date with information.
If you have any other accessible queries please contact us on accessibility@belsonic.com
Accessible Entrance
There is a dropped curb at the pelican crossing directly to the left as you leave the accessible parking area. This will take you to the dropped curb on the 'Park side' of Ormeau Embankment.
Security will direct you to the Accessible entrance at GATE 1. This is the most direct Gate to the Accessible facilities at Belsonic. When you arrive at GATE 1 your tickets will be scanned, and a member of our team will escort you to the Accessible Platform.
Accessible Facilities
Adjacent to the Accessible Platform are Accessible toilets, there are also changing places located in the Medical Tent and in the Ozone Complex.
We have dedicated and trained staff onsite to help with any needs of our Accessible customers. Simply ask any of the stewards at the Parking Entrance, Gate Entrances, Accessibility Platform, or any of the team from St John's Ambulance for directions or information.
Collection & Departure
For collections, cars will need to be on the Embankment from 10:20pm at the latest as no cars will be permitted to drive on Ormeau Embankment for at least 15 minutes after the show is finished to allow for a safe customer egress.
IMPORTANT: Departure from the Accessible Parking Area is not permitted from 10 mins before scheduled show finish time. This is due to road closures for show egress and only reopens when Event Safety Controller permits the road to reopen.
Need More Information?
For specific accessibility requirements or to discuss your needs, please contact our accessibility team:
Frequently Asked Questions
Accessible tickets are available through the "Accessible Tickets" button on Ticketmaster's main event page. Purchasers must first register for an AAR (Accessible Accommodation Request) number via "Ticketmaster's Accessible Database" before buying.
Important: BELSONIC requires this unique identifier and cannot accept medical evidence directly.
No. Due to capacity constraints, accessible ticket holders receive one companion ticket, except where there are verified additional care requirements.
This policy ensures maximum accessibility availability for all patrons requiring wheelchair access.
Check Ticketmaster for available accessible tickets. Register for the Accessible Database first, then purchase accessible tickets and request a refund of your original booking through your MyAccount.
Important: Both purchases must be made via the same Ticketmaster account, with refund requests submitted the same day.
No. No folding or collapsible chairs are permitted in standing/general admission areas for health and safety reasons.
Limited respite seating exists but offers no sightlines. Those requiring continuous seating should explore accessible ticket exchanges instead.